About the yourHealth website
Moderation guidelines
Blog
Feedback and comments: ‘Tell us what you think’ and ‘Share your story’
Video
RSS feed
Twitter
This web site allows Australians to provide their views to the Australian Government about options to improve the health system.
Please use this site to learn about reform suggestions, provide your ideas and comments for the health system and your health experiences and listen to the ideas and comments of other Australians. Your contributions will help the Government make decisions about how to improve the system.
The site is operated by the Australian Government Department of Health and Ageing. All user submissions in this website are published in good faith. No one has been, or will be, paid to contribute. None of the comments, stories, feedback or videos from the public are scripted (though they may be moderated for acceptability and/or edited for brevity as below).
All external comments, feedback, videos and stories we receive via the yourHealth website are published in the yourHealth website, except at the express wish of the submitter, or where they contravene the moderation guidelines below.
Moderation guidelines
yourHealth moderates user submissions in order to protect individual privacy, keep the conversation civil and on topic. In the interest of ensuring the yourHealth web site reflects the views submitted by the community as closely as possible, the yourHealth team aims to post all public submissions. Accordingly, it is our policy that we publish all comments, videos, posts, and stories on the yourHealth site unless a contribution contravenes one or more of the following guidelines:- It breaches privacy considerations
- It is irrelevant to the issues being considered
- It contains abusive, harassing or threatening content
- It is potentially defamatory or libellous
- It is insulting, provocative or hateful
- It contains obscene or offensive language
- It may infringe the intellectual property rights of others
- Multiple, duplicate, identical or near-identical 'campaign-type' versions have been received from one or more sources
- It promotes commercial interests
- It contains inappropriate addresses, videos, or images
- It contains overtly party political comment.
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Blog
Posts on the yourHealth blog are written by the Department’s yourHealth team and draw from the National Preventative Health Strategy, the National Primary Care Strategy and the National Health and Hospitals Reform Commission’s final report.
Every comment to the blog is moderated according to the moderation guidelines above. Any comment that does not comply with one or more of the guidelines — and where the content in question cannot reasonably be removed/edited from the comment — will not be published on the website. Upon request, moderators will provide to a user the reasons why their comment has been rejected, giving them an opportunity to resubmit an edited version.
Only those comments that do not comply with these guidelines will be rejected. All comments that satisfy moderation requirements will be published. Comment publication timeframes are at the discretion of the yourHealth team, based on the quantity of comments submitted and level of moderator consideration required.
Where links to websites are included in comments submitted to the blog, the linked website will be moderated in accordance with the same moderation guidelines. Comments that provide links to websites that do not comply with these guidelines will be published without the link.
During moderation, comments may be edited for typographical, grammatical or spelling errors only. Where such editing may remove the context of the comment, comments will not be edited.
Users must register to comment on the blog, selecting a unique username that will be published with their comments. Users are required to protect their usernames with a password. For more information, please see our blog terms and conditions.
Email addresses provided by users upon registration and all comments submitted to the yourHealth blog are stored in a secure database. Email addresses are not published on the website. For more information, please view our Privacy Statement.
All blog comments, whether published in the website or not, are used to inform the health reform process.
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Feedback and comments: ‘Tell us what you think’ and ‘Share your story’
Comments posted to the yourHealth website via the ‘tell us what you think’ or ‘share your story’ web forms enter a secure database where they are moderated by the yourHealth team.Anybody who wishes to provide a comment can do so. All comments that satisfy the moderation guidelines (as outlined above) will be published on the yourHealth website, except at the express request of the submitter.
Comment and feedback publication timeframes are at the discretion of the yourHealth team, based on the quantity of submissions and level of moderator consideration required.
Any comment that does not comply with one or more of the moderation guidelines — and where the content in question cannot reasonably be removed/edited from the comment — will not be published on the website. Upon request, moderators will provide to a user reasons why their post has been rejected, giving them an opportunity to resubmit an edited version.
Only those comments that do not comply with these guidelines will be rejected.
During moderation, comments may be edited for typographical, grammatical or spelling errors. Where such editing may remove the context of the comment, comments will not be edited.
Regardless of whether full names and titles are provided by users submitting comments, only first names are published with comments on the yourHealth website, except where users are prominent individuals representing their professional or organisation’s views. Users who include mention in their comments of their professional title or affiliations, or those who claim to represent the views of a professional body, will be contacted via email (if provided) and required to authenticate their professional position before their comment will be published on the site. Where an email is not provided or comments are otherwise unable to be authenticated, full names and the names of professional bodies will be removed before the comment is published.
All feedback and comments, whether published in the website or not, are used to inform the health reform process.
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Video
People from cities and towns around Australia have been approached by members of the Health Reform Taskforce, or by a production company on behalf of the department, and invited to tell their health story. Those who wish to contribute are asked to give their accounts of any experiences with the health care system — whether these are positive or negative — and to share their views on future improvements.
Videos can be submitted by individuals, and will be published according to our moderation guidelines above.
Videos are included on the site unless content contravenes the moderation guidelines, or are technically flawed due to lighting, sound or videoing difficulties.
Editing is undertaken where necessary to fit the video within time constraints or to remove identifying information.
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RSS feed
Users can receive yourHealth news updates via the yourHealth RSS feeds. To subscribe, unsubscribe, or for more information about RSS feeds, view the RSS page on our website.
Twitter is a web-based group messaging service.
yourHealth has an account on Twitter — @yourhealthgovau — which is available to any user who wishes to follow yourHealth on Twitter.
@yourhealthgovau is produced by the Department of Health and Ageing’s yourHealth team to keep the public up-to-date and informed about the yourHealth consultation process.
The yourHealth Twitter channel supplements the information published on the yourHealth.gov.au website. Following @yourhealthgovau on Twitter allows users to be reminded about important events and alerted to breaking news. yourHealth Twitter followers can access yourHealth updates from mobile devices.
Where possible, the yourHealth team will respond to direct messages. Users please note the yourHealth Twitter channel is monitored during business hours only, and that Twitter conversations are considered comparatively informal, similar to a telephone conversation. For more formal requests or inquiries users can contact the yourHealth team by emailing yourhealth@yourhealth.gov.au. Alternatively, to leave a comment yourHealth users can use the ‘tell us what you think’ web form.
Users following yourHealth on Twitter may be followed in return. Users can request that yourHealth unfollow them by emailing yourhealth@yourhealth.gov.au or block @yourhealthgovau at any time using the block option in Twitter.
Users are reminded to be aware that Twitter is a public space on the internet and all interactions are publicly viewable and searchable over time. For more information go to http://help.twitter.com
Users’ identities or email addresses are not recorded unless users choose to contact yourHealth or fill in an online form on the yourHealth web site including this information. Users’ email addresses will only be used for the purpose for which they are provided.
For more details, view the yourHealth website Privacy Statement. Please also note Twitter’s Privacy Policy.
While the yourHealth team endeavors to maintain the currency and accuracy of information published via Twitter, the information is subject to change over time. It is advisable that users ascertain the currency of information immediately prior to use. The Department of Health and Ageing disclaims all responsibility for any loss or damage which may arise from the use information provided via this channel.
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Read the documents
- A Healthier Future for all Australians
- Building a 21st Century Primary Health Care System: A Draft of Australia’s First National Primary Health Care Strategy
- Primary Health Care Reform in Australia: Report to Support Australia’s First National Primary Health Care Strategy
- Overview: National Preventative Health Strategy
Quick poll
Should people be able to access more hospital outpatient services in their local communities and homes?
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