Building a 21st Century - Primary Health Care System - Australia’s First National Primary Health Care Strategy

Towards a 21st Century Primary Health Care System - A Snapshot

Building Blocks for Reform Key Directions for Change The Future System
  1. Regional Integration Local governance, networks and partnerships connect service providers to planned and integrated services, identify and fill service gaps and drive change.
  1. Improving Access and Reducing Inequity Primary health care services are matched to peoples’ needs and delivered through mainstream and targeted programs across an integrated system.
Universal access to MBS and PBS for episodic medical care
  1. Information and Technology Including eHealth Electronic health records and use of new technologies integrate care, improve patient outcomes, and deliver capacity, quality and cost-effectiveness.
  1. Better Management of Chronic Conditions Continuity and coordination of care is improved for those with chronic disease through better targeted chronic disease management programs linked to voluntary enrolment and local integration.
Targeted programs and better use of technology improve outcomes for individuals
  1. Skilled Workforce A flexible, well-trained workforce with clear roles and responsibilities built around core competencies, works together to deliver best care to patients cost-effectively and continues to build their skills through effective training and team work.
  1. Increasing the Focus on Prevention Strengthened, integrated and more systematic approaches to preventive care with regular risk assessments are supported by data and best use of workforce. People know how to manage their own health and self-care.
Integrated local solutions means active management of patients with chronic disease or who are ‘hard to reach’ Prevention activity is
  1. Infrastructure Physical infrastructure supports different models of care to improve access, support integration and enable teams to train and work together effectively.
  1. Improving Quality, Safety, Performance and Accountability A framework for quality and safety in primary health care with improved mechanisms for measurement and feedback drives transparency and quality improvement.
Prevention activity is well integrated, coordinated and available with regular, risk assessment, support and follow up
  1. Financing and System Performance Financing arrangements build on the strengths of the system, identify and fill local service gaps and focus on cost-effective interventions. System performance is a core concern across the service system with up to date information used to drive individual practice and system outcomes.
  Patients access quality data to inform their choice of provider, practice or facility
    The health system reflects and adjusts practice to improve outcomes and cost-effectiveness


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Page last updated 20 May, 2010