After hours GP helpline voicemail scripts

Printable version of the After hours GP helpline voicemail scripts (PDF 170 KB)

Script 1 (Long version)

Thank you for calling (insert practice name).

This practice is open from (insert time) to (insert time), (insert days of the week).

If your call is an emergency, call ‘000’.

If you have a health concern and are calling outside our business hours, and don’t know what to do, you can call the after hours GP helpline on 1800 022 222.

You will speak to a registered nurse and, if necessary, a GP. Or you can be directed to the most appropriate after hours health service in our local area. The number again – 1800 022 222.

If necessary, contact (insert practice name) for any follow-up consultation.

Script 2 (Short version)

Thank you for calling (insert practice name).

We are currently closed.

If your call is an emergency, call ‘000’.

If you need to speak to a nurse or GP, call 1800 022 222.

Note: Please do not automatically divert your practice phone to the after hours GP helpline